from fastapi_mail import FastMail, MessageSchema from fastapi_mail import MessageType from utils.email_conf import conf from utils.logging import logger import os FRONTEND_URL = os.getenv("FRONTEND_URL", "http://localhost:3000") async def send_mention_email( email: str, mentioned_by_name: str, ticket_name: str, ticket_number: str, comment_text: str, ticket_link: str ): logger.info(f"Sending mention email to {email} for ticket {ticket_number}") html = f"""
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New Mention

You were mentioned in a comment

{mentioned_by_name} tagged you in the ticket {ticket_number}: {ticket_name}.

"{comment_text}"

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""" logger.debug(f"Email content prepared for {email}") message = MessageSchema( subject=f"{mentioned_by_name} mentioned you in {ticket_number}", recipients=[email], body=html, subtype=MessageType.html ) logger.info(f"Email message created for {email}") fm = FastMail(conf) try: logger.info("[INFO] Sending SMTP email...") await fm.send_message(message) logger.info("[SUCCESS] Email sent successfully") return True except Exception as e: logger.exception("[ERROR] SMTP FAILED") return False